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Ordering Assistance

Online credit card payment is absolutely secure, using the internationally recognised Paypal.

  • During Paypal transactions we don't even see
    your card number.
  • You don't need a paypal account, they just
    provide the payment processing for us.
  • We are also happy to accept phone
    or mail order.

If you are experiencing trouble using paypal....

please don't hesitate to email if you are experiencing difficulties trying to make a purchase! We can do a manual transaction, just print and fill in an order form here and fax, post, or email your order. Frequently Asked Questions
Q: How long will it take for my order to arrive?
A: We dispatch purchases as soon as we receive the payment confirmation.
You should receive your parcel within 5 days of confirmation.

Q: Do I have to be a member or join Paypal to purchase from ALTHP.com?
A: No, Paypal offers members the choice of paying with funds they have introduced to paypal, however if you do not have a paypal account, you may pay using Visa, Mastercard, Amex, Discovery or in some countries you may pay via your bank account through the secure paypal gateway.

Q: I cant see where to enter my credit card details?
A: It can be a little easy to overlook, click here to see our step by step instructions.

Q: What do I do if I see this error message?..."The recipient of this shopping cart link is not an approved shopping cart user. Please review your selection and try again".
A: Sounds unfriendly, but all it means is your web browser is not allowing cookies. you can change your browser settings easily to continue shopping. Paypal uses cookies for your shopping convenience but cannot work without your acceptance. Cookies from ALTHP.co.nz or Paypal.com do not pose any risk to your security or privacy.

Q: Am I allowed to send NZ honey into my country?
A: Most countries, including the UK, USA, European nations do allow allow the import of New Zealand honey. For further reference see the NZ food safety Authority guidelines.

 

Ordering is simple:

1 Click "buy now" or
 beside the product you want

2 If you require several of the same items, change the quantity by typing a
   number in the Quantity box & click "Update Cart"
3 Click "Continue Shopping" button or "Proceed to Checkout"

4 Don't have a PayPal account? Use your credit card or bank account (where   available). Click the word link "Continue" to use Visa, Mastercard, Amex, Discovery, or in some countries you pay via your bank account securely.
5 Continue through credit card details and provide shipping address.

Alternatively, if you are a member or wish to join, pay by paypal by logging into your paypal account.


More about cookies
 HTTP or Web cookies, tracking cookies are used for authenticating, session tracking and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts.

Altenative Health Professionals Ltd does not use cookies for any purpose other than the primary function, identifying logged in members preferences, and the paypal shopping cart functions of remembering the items in your shopping basket until your purchase is complete.

Cookies are simple pieces of data unable to perform any operation by themselves. In particular, they are neither spyware nor viruses, despite the detection of cookies from certain sites by many anti-spyware products, although some websites may use tracking cookies to track the web browsing habits of individual visitors for marketing purposes.

Most modern browsers allow users to decide whether to accept cookies, but rejection makes some websites unusable. For example, shopping carts implemented using cookies do not work if cookies are rejected.

HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart"

Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality.

Buy now The Dolphin Clinic's quality range of 50 pure essential oils

 

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